POSITION: GUEST SERVICES ATTENDANT - EAGLE MOUNTAIN GOLF CLUB

POSITION: GUEST SERVICES ATTENDANT - EAGLE MOUNTAIN GOLF CLUB

POSITION:  GUEST SERVICES ATTENDANT - EAGLE MOUNTAIN GOLF CLUB

Reports To:      Guest Services Supervisor
 
General Description of Duties and Responsibilities
  • Responsible to continually monitor, implement and adhere to all company goals and procedures.
  • When acting as an “Outside Service” staff member responsible for welcoming and greeting of guests and players, assist guests at bag drop and stage clubs on carts, welcome guests on completion of round, clean club and assist guests who wish to have their clubs placed in their care.
  • When acting as “Starter” greet each group in a friendly manner. Explain all distance markers and rules such as “cart paths only or 90 degree rule”. Ask each group to please keep up with the group ahead. Keep groups starting on #1 / #10 tee in a timely manner. Remind guests to use sand & seed and to repair their ball marks. Answer all questions in a friendly manner. Keep a record of starting times and cart numbers for each group.
  • When acting as “Range Starter” insure that each group has four players if possible. Save empty golf cars for guest services and return if possible. Insure players get to the Starter on time. Keep range stations stocked and organized and keep hitting area free of debris and keep the line in an orderly fashion. Insure the practice green has balls available for guests and is clean and organized throughout the day.
  • When acting as “Player Assistant” maintain proper pace of play.
  • Maintain professional golf car fleet, storage area and practice facility.
  • Assist the group services department with the set-up and organization of the golf cars for any shotgun, split tee or regular tee time starts.
  • Maintain proper equipment and inventory levels including rental clubs, radios, pencils, tees and score cards and ball mark repair tools.
  • Shall be cooperative in performing any other duties deemed reasonable by the Supervisor and/or Head Golf Professional.
  • Provide unparalleled service and enthusiasm to any and all questions and requests from our guests.
  • Assist fellow guest service staff in maintaining a clean and professional practice facility.
  • Responsible for the picking and cleaning of the practice balls in a timely manner to keep proper inventories of practice balls.
  • Greet each player in a friendly manner. Provide service in any and every way. Go the extra mile to provide the standard of service our guests expect.
Physical Requirements
  • Must be able to lift up to 50 lbs. to shoulder height repetitively.
  • Frequent bending, turning, kneeling and stooping. 
  • Must be able to stand and walk for an extended period of time. 
  • Must be able to be out-of-doors in varying temperatures.
  • Normal vision and hearing ranges required.
  • Must be able to operate a golf cart in a safe manner
  • Must be able to fluently speak and write the English language.
Experience/Education/Certification Requirements
  • High school diploma required at a minimum.
If you are interested and meet the qualifications please submit your resume and references by email to snichols@eaglemtn.com