POSITION: GENERAL MANAGER - VANDERBILT LEGENDS CLUB

POSITION: GENERAL MANAGER - VANDERBILT LEGENDS CLUB

POSITION:  GENERAL MANAGER - VANDERBILT LEGENDS CLUB

Club Information
Vanderbilt Legends Club, Middle Tennessee’s finest private golf experience located in Franklin, TN.  The Club features two championship golf courses, a par 3 course, and a 10-acre state of the art practice facility.  The North and South courses, tucked between rolling hills and breathtaking panoramas, will challenge golfers of all skill levels.

Position Purpose:
Vanderbilt Legends Club is a dynamic, progressive organization and the General Manager role is critical to the Club’s overall success. The General Manager works closely with the senior management team to ensure a seamless experience for members and guests. Direct reports to the General Manager include the Head Golf Professional, Golf Course Superintendent, Controller, and Food & Beverage Manager. These department heads report to the General Manager and are charged with executing the mission of the club.
The General Manager is a highly visible “hands on” manager expected to engage members and lead/support service staff at all times.
The General Manager, as a strong and highly visible and respectful presence with the membership, must be an exceptional communicator, have excellent personal interactive skills and the maturity to instinctively know how to make members and guests feel welcome and comfortable and that they are consistently treated in a manner befitting a high-quality private club. Further, he/she must be able to communicate these expectations to staff with diverse backgrounds and get them to understand and execute to those expectations.
The General Manager at Vanderbilt Legends Club is ultimately responsible for all aspects of club operations. He/she is the “face” of these operations and charged with ensuring all facets of service and the member experience are exceptional for all members and guests.
The GM is the primary coordinator of the entire club’s operation and experience including: service, quality control, special events, member programming, budgeting, hiring, training, and supervision of all club staff. The food and beverage component at Vanderbilt Legends Club is very important to the overall experience and success of the club and member satisfaction and the General Manager will be directly involved in this key area of the operation.
 
General Description of Duties and Responsibilities
  • Directly the ideal candidate will be a strong leader with exceptional club and or hospitality management experience, knowledge and skills including experience with membership growth and retention.
  • Experience with a golf-oriented property that focuses on and understands the full golf experience.
  • The candidate must have a proven record of strong operational and financial management, and will have impeccable attention to detail and member service attributes.
  • Exceptionally strong food and beverage credentials, and most importantly, the ability to consistently define and achieve goals and objectives. Proven and verifiable leadership qualities with demonstrated ability to direct, coordinate and control all facets of a well-regarded food and beverage operation.
  • Knowledgeable regarding typical club and clubhouse operations critical benchmarking and financial metrics that lead to proactive responses to trending curves.
  • Integrity, visibility, and creativity are of the utmost importance to the club's members along with strong interpersonal skills.
  • The club is looking for a “take-charge” consummate professional, with an “ownership mentality,” who will yield results and has a genuine desire to interact with the membership on a professional and hospitable level.
  • The desire is for strong general management skills with verifiable strengths in team development and the ability to consistently define and achieve goals and accountabilities for key department managers and employees.
  • The candidate must have proven Team Building and Leadership skills ensuring that the Department Heads and staff continue to strive for excellence.
  • Especially strong communication and interpersonal skills are considered essential, as is the competency to be a strong, confident, accountable leader that will express his/her experienced opinions.
  • Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the club; takes effective corrective action as required.
  • Development of the club's strategic plan in conjunction with the university.
  • Welcomes new members and serves as the “face” of the club.
  • Consistently assures that the club is operated in accordance with all applicable local, state and federal laws.
  • Oversees the care and maintenance of all the club's physical assets and facilities.
  • Establishes and monitors compliance with purchasing policies and procedures.
  • Works with department heads to schedule, supervise and direct the work of all employees.
 
Experience / Education / Certification Requirements:
  • Some College degree in related field of study preferred. A minimum of 5-8 years related experience in a club environment is essential.
  • PGA member in good standing.
  • Experience as general manager required.
Skills
  • Able to communicate effectively and professionally in both verbal and written formats.
  • Able to delegate responsibilities.
  • Able to develop, lead, and manage a team.

If you are interested and meet these qualifications please submit your resume, cover letter and references by email to careers@obsports.com.