POSITION: FOOD & BEVERAGE MANAGER - POINT O' WOODS GOLF & COUNTRY CLUB

POSITION: FOOD & BEVERAGE MANAGER - POINT O' WOODS GOLF & COUNTRY CLUB

POSITION:  FOOD & BEVERAGE MANAGER - POINT O' WOODS GOLF & COUNTRY CLUB

Located just a few miles from the shores of Lake Michigan, the Point is nestled in the heart of Southwest Michigan’s wine and fruit country.  Our country club is not only steeped in history and tradition, it also conveys a comfortable and personal ambience rivaling the finest member-owned clubs in the country.  Point O’ Woods, a Robert Trent Jones Senior masterpiece, is known for its walkability.  The park-like atmosphere with rolling terrain weaving past challenging greens, strategic hazards and the stands of venerable trees (some 6600 in all), was all part of the plan 60 years ago when Jones laid out the course which he later described as “perhaps my best American courses.”  Recreational and clubhouse amenities include an 18-hole golf course, swimming and diving pool, tennis courts, a snack bar and restaurant.  All this, along with a stylish clubhouse overlooking the 18th green, makes for a family-friendly venue.
 
Reports To:  General Manager

Position Purpose:  To promote the club’s dining facilities for member dining, private and member banquets, business and social meetings and other member-related activities.  Coordinate with the Executive Chef and all member dining, banquets, catering, golf, tennis and pool functions requiring food and beverage services.  Supervise banquet and dining room service personnel to assure member and guest satisfaction through proper food and beverage services.  Maximize member and guest satisfaction ensuring club profitability is the primary objective.
 
General Description of Duties and Responsibilities
  • Manage the food and beverage department operations within the policies and standards set by Club and Health Department.
  • Oversee and manage purchase and inventories of all beverage in all areas.
  • Oversee wait staff, server assistants, bartenders, The Shack staff and beverage cart personnel.
  • Schedules personnel and plan room set-up based on anticipated guests counts and needs.
  • Initiate and promote on-going sales efforts for desired group and banquets business.
  • Assist Executive Chef with the development of detailed plans for each cared event in conjunction with club events and member dining.
  • Advertise and promote member events through flyers, website postings, personal phone calls and direct contact.
  • Inspects finished arrangements including room(s) set-up, scheduling of staff, oversees performs greeting and service of guests.
  • Diagram room(s) buffet tables, guest tables and other room set-up needs for special events, member events and parties.
  • Contact vendors, suppliers and contractors to obtain competitive pricing of required goods and services.
  • Conduct banquet function meetings with servers to ensure smooth efficient service, assign server stations and coordinate timing of courses.
  • Ensure all banquet and wait staff are well groomed and in proper uniform (including name tag).
  • Greet guests and members when attending events and keep event on a time-line.
  • Handle complaints and comments amicably and non-confrontationally.  Promptly follow up with member or guest to provide explanation and resolution.
  • Assist in oversight of housekeeping an locker room staff.
  • Gather all necessary legal paperwork needed by each employee for Accounting.
  • Update standard operating procedures to ensure exceptional service, club profitability, and a healthy work of dining environment.
  • During season conduct regular staff meetings to discuss service issues, procedures, menu items, upcoming events and any other pertinent information.
  • Regularly inspect all front of the house service areas and equipment to assure sanitation, safety and preventative maintenance.
  • Oversee special events, banquets and regular dining to ensure proper chit processing, billing, inventorying and proper clean up.
  • Coordinate with golf shop, chef and administrative office on cottage rentals that pertain to food and beverage services.
  • Handle employee issues and document as needed.
  • Handle member/guest issues when needed or requested.
Qualifications
  • Ability to communicate with Members, Guests and Staff in a professional manner.
  • Demonstrate quality written, verbal and interpersonal communication skills.
  • Working knowledge and proficiency of various computer software programs (Office, Excel, Club Management software and POS).
  • Wine and Bar knowledge.
  • Must be able to work nights, weekends and holidays.
  • Private Club experience preferred.
  • 2 years of supervisory and/or management experience in Food and Beverage.
 
If you are looking for a position in the golf industry that is professional, fun, challenging and rewarding then send your resume to jleisenring@pointowoods.com